Feedback for Computer Shopper has been compiled from 140 customer reviews

Date Score Customer Comment
Service:+
Product:+

Service rating : Arrived as expected on time
Product : A very interesting publication with latest developments in a fast changing market

Service:++
Product:+

Service rating : Faultless
Product : More reviews on desktop computer would be helpful to me. Especially when discussing customisation of a basic specification. I.e when a computer comes with a hard disk drive what is the cost of option to switch to a ssd. Also where suppliers i.e Chillblast offer a Windows optimisation option what are the benefits achieved,

Service:++
Product:++

Service rating : EXCELLENT SERVICE INDEED !
Product : VERY USEFUL. THANKS.

Service:++
Product:++

Service rating : Staff are very helpful and polite on the phone.
Product : Very informative and useful.


On 12-Jun-2015 the supplier responded:


Thank you for your review.

I am delighted to hear that you are happy with our service and that you find the Computer Shopper magazine informative and useful.

Have a lovely weekend.

Natalie G

Service:++
Product:++

Service rating : Very good service, prompt.
Product : I have been a user of computer chopper for a long time, but I could not find it in local shops.That is why I chose to buy direct. Thanks for a very good servise. P.J.M

Service:++
Product:++

Service rating : Great so far..!
Product : Great content.. very useful for us as a reseller..

Service:++
Product:++

Service rating : Always on time, quality in both material printed on and material written about.
Product : Great balance of articles, well written and informative.


On 28-May-2015 the supplier responded:


Thank you for your feedback.

I am delighted that you receive Computer Shopper always on time.

Also that you enjoy the great balance of articles and find them well written and informative.

Have a great day.

Kerry

Service:++
Product:+

Only one issue so far but it looks good

Service:++
Product:++

Service rating : Arrived as expected
Product : Interesting range of articles and online software offers were interesting and useful


On 26-May-2015 the supplier responded:


Thank you for your feedback.

I am pleased you issue of Computer Shopper arrived as expected.

Also that you find it to have an interesting range of articles and online software offers were interesting and useful.

Have a great day.

Kerry

Service:++
Product:+

No problems

Service:-
Product:-

Service rating : not for me I have cancelled
Product : not for me I have cancelled


On 20-May-2015 the supplier responded:


I have also forwarded your feedback in regards to Computer Shopper to our Publishing Team. Please see my return email with a resolution to your query.

Have a lovely day.

Natalie G

Service:++
Product:++

Service rating : great
Product : great

Service:++
Product:++

Service rating : All correspondence dealt with efficiently.
Product : Well laid out magazine covering interesting topics.


On 27-Apr-2015 the supplier responded:


Thank you for your feedback, I am please that you found all correspondence dealt with efficiently and that you feel Computer Shopper is a well laid out magazine covering interesting topics.

Have a great day.

Kerry

Service:WProduct:+Latest:Service++
Product:++

Service rating : I previously subscribed to the print edition, and asked to be upgraded to the Print and Digital edition, only to find it's only compatible with IPad, not Android tablets. Considering your whole magazine is biased to either Microsoft and Android systems it just doesn't make sense. I cancelled the digital addition at which point you cancelled the Print version as well. Eventually I had to start a new subscription. Hopefully that will arrive soon. Nothing received as of 22nd April.
Product : Excellent reviews, and feature articles. Good practical advice


On 23-Apr-2015 the supplier responded:
It was a pleasure speaking to you on the phone this morning. I am delighted to have resolved your query for you. I hope you have a great day.

Natalie G


On 23-Apr-2015 the customer changed their rating and added:
Excellent technical articles on a broad range of computer related topics. I consider it to be best in its field.

See this exchange on Feefo

On 23-Apr-2015 the supplier responded:
Digital complaint

Service:++
Product:+

Service rating : adjustments to my subscription were handled quickly and efficiently. the person was courteous and british so good communication was possible
Product : comprehensive range of products reviewed

Service:++
Product:++

Service rating : Always prompt deliveries,and one of my favorite magazines.
Product : First class.

Service:+
Product:+

Service rating : Impossible to comment on the service as, other than placing a subscription order, I have had no service as yet.
Product : Cannot comment as still awaiting delivery.

Service:--
Product:NA

I have no received a copy since taking out the offer subscription!


On 09-Apr-2015 the supplier responded:
It was a pleasure speaking to you on the phone this morning and i am delighted to have resolved your query for you. Have a nice day.

Natalie

Service:WProduct:NALatest:Service++
Product:NA

Service rating : Subscription taken out on Feb 26. I expected first magazine to arrive in March but nothing will be received until April 16. Why such a long delay?
Product : Cannot comment until I actually receive a copy.


On 09-Apr-2015 the supplier responded:
Thank you for taking the time to reply to my email and i am happy to have resolved your query for you. Have a great day.

Natalie


On 09-Apr-2015 the customer changed their rating and added:
My original comment was dealt with very quickly and professionally. I offer my sincere thanks to the team at Computer Shopper.

See this exchange on Feefo
Service:+
Product:+

Service rating : Stuff gets delivered.
Product : More pages! More reviews! More stuff!

Computer Shopper magazine

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