Feedback for Computer Shopper has been compiled from 14 customer reviews

Date Score Customer Comment
Service:++Product:++Latest:Service++
Product:++

Service rating : Excellent. Always arrives before the copy has hit the bookstands!
Product : Excellent magazine for general PC enthusiasts. Appeals to beginners and more advanced people too.


On 07-Jul-2016 the customer changed their rating and added:
Brilliant magazine. Not too technical but it covers all the essentials.

See this exchange on Feefo
Service:++
Product:++

Service rating : Very pleased with the service have just started with you just had my first month magazine delivered to me
Product : My magazine arrived on time so glad I joined with them now I haven't got to go to town to get it so my her easier having it delivered

Service:++
Product:+

Service rating : Always on time, in great condition
Product : A great resource for general info, but a mag I would tend to buy when considering a new build rather than subscription

Service:++
Product:+

Service rating : I haven't actually received any service - not that I'm complaining!
Product : Good it may be but it no longer serves my needs

Service:++
Product:++

Service rating : Good to get each issue before the shops
Product : All the information I need is in this

Service:++
Product:++

Service rating : Works fine for me
Product : Give me all the news and update I can ask for

Service:-
Product:-

Service rating : Not the sort of magazine I was told it was
Product : Did like it


On 08-Jun-2016 the supplier responded:
thank you for your feedback.

I'm sorry to hear that the magazine was not as you thought.

I have sent you an email with more information.

Lucy

Service:++
Product:++

Service rating : No issues.
Product : I rely on it for good information, tips, advise. Excellent magazine.

Service:--
Product:NA

Service rating : I have yet tovreceive my first issue as a trial even though oayment wasvtaken from my account so totally shoddy
Product : As i have not received the first trial edition i cannot comment but if it is anything like getting a survey forcsomething i have not received then i dont expect a lot


On 03-May-2016 the supplier responded:
Morning Jane,

We appreciate the time that you have taken to leave some feedback, I have sent you an email with further details.

Have a nice day.

Abbie P

Service:+
Product:+

Service rating : Sent the mags when they said they would.
Product : Computer Shopper is a great magazine but I'm afraid not for me,it's a bit too technical, but I gave it a try.

Service:+
Product:+

Service rating : Friendly customer service but unable to offer a renewal deal that even came close to previous years' subscription costs
Product : Useful content and reviews that provide a helpful reference for future buying needs and interesting features from time to time. The format is however becoming a bit repetitive and stale.

Service:++
Product:++

Service rating : Efficient delivery every month
Product : Very good and helpful content

Service:--
Product:+

Service rating : I have only received 1 magazine.
Product : 1 magazine too early to comment.


On 08-Apr-2016 the supplier responded:


Thank you for your feedback.

I have been in contact with you by email with a response to your query.

Have a good day!

Abbie P

Service:++
Product:++

Service rating : Magazine delivered on time every month.
Product : A very good magazine that covers a wide range of technology. Easy to read and keeps me up to date with new items.


On 08-Apr-2016 the supplier responded:


Thank you for your review in regards to Computer Shopper.

I am pleased to hear that the magazines have been delivered on time each month and that you think they are easy to read.

Have a lovely weekend!

Abbie P

Computer Shopper magazine

Meet the team

Madeline Bennett
Editor

Madeline has been covering the technology market since 2000, and lived through those dark days when we didn’t get to see images of someone else’s lunch/kids/kittens every two seconds. Nowadays she’s fascinated by how technology can impact and improve society and people’s lives. Outside of work, she’s a long-suffering Spurs fan.

David Ludlow
Group Editor

David has been fascinated by technology since he first set eyes on the ZX Spectrum 48K. A fan of smartphones, tablets and home automation, he also specialises in home networking. David has worked in tech publishing for 16 years, working on PCW before moving to Computer Shopper. Outside of work, he's a keen wildlife photographer and mildly obsessed with coffee.

James Archer
Reviews Editor

James became a technology journalist sometime in the early 21st century. He is currently in charge of the Computer Shopper reviews section, writing the PC and component reviews, and fighting a losing battle to keep the testing labs at least somewhat tidy.

Dave Neal
News Editor

Dave has been writing about technology for longer than is good for him. He started when people were making money out of the millennium bug, avoided investing in a candy-coloured Apple desktop, blogged for a dog, battled through software as a service and managed to keep his head above the Internet of Things. Invention and innovation are his thing, and he can most often be found digging deep into the strange, obscure and unusual, and the barely held together. Dave works at home with a wife, his dog, and usually a very grumpy telephone manner.

Chris Merriman
Reviews Writer

Chris has spent most of his life seeking out the latest tech and praying for it to break so he can take to it with a soldering iron. A seasoned journalist (meaning old) and mostly retired DJ, Chris now spends most of his time trying to create the house of the future and praying it doesn't eat him. Chris is an Android aficionado with a strong dislike for, well, most things actually. He can be found in Shopper reviewing storage, network, security and software products, as well as writing the odd feature, usually about something eccentric he's done in the name of science.

Lee Bell
Features Writer

Fascinated by the latest innovations in tech and how they are changing the way we live our lives, Lee is a freelance technology journalist with a penchant for feature writing in areas such as virtual reality, AI, the Internet of Things, space, science and not forgetting chips (both the computational and fried varieties).

Seth Barton
Contributing Editor

After an extended youth playing video games and waiting tables, Seth eventually studied film at university as a mature student, and then spent a few years at the BBC publishing games for younglings. He started at Dennis Publishing more than 10 years ago as a Staff Writer on Computer Shopper, and is now a Contributing Editor on the magazine. When not working, he lives in South East London, watches West Ham play football, and enjoys games, cycling, burgers, hoppy ales and writing about himself in the third person.

Katharine Byrne
Contributing Editor

When Katharine's not glued to her Wii U and 3DS, she's usually found darting between tiny smartphones and huge pieces of home cinema equipment. She specialises in writing reviews about all the latest gadgets.