Feedback for Computer Shopper has been compiled from 23 customer reviews

Date Score Customer Comment
Service:++Product:++Latest:Service++
Product:++

Service rating : Excellent. Always arrives before the copy has hit the bookstands!
Product : Excellent magazine for general PC enthusiasts. Appeals to beginners and more advanced people too.


On 07-Jul-2016 the customer changed their rating and added:
Brilliant magazine. Not too technical but it covers all the essentials.

See this exchange on Feefo
Service:++
Product:++

Service rating : Very pleased with the service have just started with you just had my first month magazine delivered to me
Product : My magazine arrived on time so glad I joined with them now I haven't got to go to town to get it so my her easier having it delivered

Service:++
Product:+

Service rating : Always on time, in great condition
Product : A great resource for general info, but a mag I would tend to buy when considering a new build rather than subscription

Service:++
Product:+

Service rating : I haven't actually received any service - not that I'm complaining!
Product : Good it may be but it no longer serves my needs

Service:++
Product:++

Service rating : Good to get each issue before the shops
Product : All the information I need is in this

Service:++
Product:++

Service rating : Works fine for me
Product : Give me all the news and update I can ask for

Service:-
Product:-

Service rating : Not the sort of magazine I was told it was
Product : Did like it


On 08-Jun-2016 the supplier responded:
thank you for your feedback.

I'm sorry to hear that the magazine was not as you thought.

I have sent you an email with more information.

Lucy

Service:++
Product:++

Service rating : No issues.
Product : I rely on it for good information, tips, advise. Excellent magazine.

Service:--
Product:NA

Service rating : I have yet tovreceive my first issue as a trial even though oayment wasvtaken from my account so totally shoddy
Product : As i have not received the first trial edition i cannot comment but if it is anything like getting a survey forcsomething i have not received then i dont expect a lot


On 03-May-2016 the supplier responded:
Morning Jane,

We appreciate the time that you have taken to leave some feedback, I have sent you an email with further details.

Have a nice day.

Abbie P

Service:+
Product:+

Service rating : Sent the mags when they said they would.
Product : Computer Shopper is a great magazine but I'm afraid not for me,it's a bit too technical, but I gave it a try.

Service:+
Product:+

Service rating : Friendly customer service but unable to offer a renewal deal that even came close to previous years' subscription costs
Product : Useful content and reviews that provide a helpful reference for future buying needs and interesting features from time to time. The format is however becoming a bit repetitive and stale.

Service:++
Product:++

Service rating : Efficient delivery every month
Product : Very good and helpful content

Service:--
Product:+

Service rating : I have only received 1 magazine.
Product : 1 magazine too early to comment.


On 08-Apr-2016 the supplier responded:


Thank you for your feedback.

I have been in contact with you by email with a response to your query.

Have a good day!

Abbie P

Service:++
Product:++

Service rating : Magazine delivered on time every month.
Product : A very good magazine that covers a wide range of technology. Easy to read and keeps me up to date with new items.


On 08-Apr-2016 the supplier responded:


Thank you for your review in regards to Computer Shopper.

I am pleased to hear that the magazines have been delivered on time each month and that you think they are easy to read.

Have a lovely weekend!

Abbie P

Service:+
Product:+

Service rating : I subscribed...it arrived..
Product : Seems to cover what you would expect.

Service:+
Product:+

Service rating : Magazines arrive in the post no problem
Product : Good magazine with the right sort of information in print form, but sometimes is out of date by the time it goes to print and a simple search on the web is cheaper and easier

Service:++
Product:++

Service rating : Excellent
Product : Excellent

Service:++
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Service rating : Just very good service and friendly call centre staff. Thanks!
Product : It's a great magazine but I would still like to see more Linux articles. Linux is so popular now and I feel coverage in your magazine should be better. It is the main reason I did not carry on with my subscription.

Service:++
Product:NA

Very speedy reply, realise will not get individual reply, but might be anwsered via the magazine.

Service:++
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Service rating : very good
Product : very good

Computer Shopper magazine

The Great Tech Rip-off

The prices some companies think they can charge for the simplest gadgets make Chris Finnamore's blood boil. Do yourself a favour - shop around and stop getting ripped off by the technopolies

It's time. It's time to strike a blow for the consumer. You could argue that, as the editor of Computer Shopper, my raison d'être is to get the best value for my readers. You would be right, but there exist in this world such flagrant rip-offs that a rant is the only appropriate way to expose them.

I'm not talking about PPI. I'm not talking about extended warranties, although God knows you should avoid those. I'm talking about the mundane technology essentials without which our lives would grind to a halt. The Micro USB cable. The USB power adaptor. The laptop power lead.

The prices some companies think they can charge for these simple bits of kit are just absurd. Apple is the most obvious example. Want a USB charging plug for your iPhone? You know, the bit of plastic with the USB socket you plug into the mains? That'll be £15. Amazon is even worse, brazenly attempting to flog you a Kindle Fire charger plug for £18 and a simply outrageous £10 for a "PowerFast USB Cable" (which looks like a standard Micro USB cable to me) to plug into it. Go into PC World to buy a figure-of-eight laptop power cable and you'll walk out £13 worse off.

Why in the name of fiscal sanity would anyone pay this much? How can a replacement tablet charger come to a quarter of the price of the tablet itself? What I find particularly irksome is that this is all just generic kit. The iPhone charger is a standard 1W version which you can buy for £2.50 online. Even the more powerful 2W chargers, such as those you need to charge a tablet, are a fiver. No-one should pay more than £2 for a Micro USB cable or a simple laptop lead.

All this stuff is based on standards, which means that, as long as you do some basic checks such as making sure a charger can provide enough current for your device, it will work fine. Don't just buy the "official" replacement; shop around and don’t make Jeff Bezos any richer than he already is.

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