Feedback for Computer Shopper has been compiled from 23 customer reviews

Date Score Customer Comment
Service:++Product:++Latest:Service++
Product:++

Service rating : Excellent. Always arrives before the copy has hit the bookstands!
Product : Excellent magazine for general PC enthusiasts. Appeals to beginners and more advanced people too.


On 07-Jul-2016 the customer changed their rating and added:
Brilliant magazine. Not too technical but it covers all the essentials.

See this exchange on Feefo
Service:++
Product:++

Service rating : Very pleased with the service have just started with you just had my first month magazine delivered to me
Product : My magazine arrived on time so glad I joined with them now I haven't got to go to town to get it so my her easier having it delivered

Service:++
Product:+

Service rating : Always on time, in great condition
Product : A great resource for general info, but a mag I would tend to buy when considering a new build rather than subscription

Service:++
Product:+

Service rating : I haven't actually received any service - not that I'm complaining!
Product : Good it may be but it no longer serves my needs

Service:++
Product:++

Service rating : Good to get each issue before the shops
Product : All the information I need is in this

Service:++
Product:++

Service rating : Works fine for me
Product : Give me all the news and update I can ask for

Service:-
Product:-

Service rating : Not the sort of magazine I was told it was
Product : Did like it


On 08-Jun-2016 the supplier responded:
thank you for your feedback.

I'm sorry to hear that the magazine was not as you thought.

I have sent you an email with more information.

Lucy

Service:++
Product:++

Service rating : No issues.
Product : I rely on it for good information, tips, advise. Excellent magazine.

Service:--
Product:NA

Service rating : I have yet tovreceive my first issue as a trial even though oayment wasvtaken from my account so totally shoddy
Product : As i have not received the first trial edition i cannot comment but if it is anything like getting a survey forcsomething i have not received then i dont expect a lot


On 03-May-2016 the supplier responded:
Morning Jane,

We appreciate the time that you have taken to leave some feedback, I have sent you an email with further details.

Have a nice day.

Abbie P

Service:+
Product:+

Service rating : Sent the mags when they said they would.
Product : Computer Shopper is a great magazine but I'm afraid not for me,it's a bit too technical, but I gave it a try.

Service:+
Product:+

Service rating : Friendly customer service but unable to offer a renewal deal that even came close to previous years' subscription costs
Product : Useful content and reviews that provide a helpful reference for future buying needs and interesting features from time to time. The format is however becoming a bit repetitive and stale.

Service:++
Product:++

Service rating : Efficient delivery every month
Product : Very good and helpful content

Service:--
Product:+

Service rating : I have only received 1 magazine.
Product : 1 magazine too early to comment.


On 08-Apr-2016 the supplier responded:


Thank you for your feedback.

I have been in contact with you by email with a response to your query.

Have a good day!

Abbie P

Service:++
Product:++

Service rating : Magazine delivered on time every month.
Product : A very good magazine that covers a wide range of technology. Easy to read and keeps me up to date with new items.


On 08-Apr-2016 the supplier responded:


Thank you for your review in regards to Computer Shopper.

I am pleased to hear that the magazines have been delivered on time each month and that you think they are easy to read.

Have a lovely weekend!

Abbie P

Service:+
Product:+

Service rating : I subscribed...it arrived..
Product : Seems to cover what you would expect.

Service:+
Product:+

Service rating : Magazines arrive in the post no problem
Product : Good magazine with the right sort of information in print form, but sometimes is out of date by the time it goes to print and a simple search on the web is cheaper and easier

Service:++
Product:++

Service rating : Excellent
Product : Excellent

Service:++
Product:++

Service rating : Just very good service and friendly call centre staff. Thanks!
Product : It's a great magazine but I would still like to see more Linux articles. Linux is so popular now and I feel coverage in your magazine should be better. It is the main reason I did not carry on with my subscription.

Service:++
Product:NA

Very speedy reply, realise will not get individual reply, but might be anwsered via the magazine.

Service:++
Product:++

Service rating : very good
Product : very good

Computer Shopper magazine

Tablet Rage

When is a tablet not a tablet? According to Microsoft, when it’s a Windows tablet. No wonder it’s lagging behind Google and Apple, says Chris Finnamore

It may have carried on making an eye-watering amount of money, but the last few years have not been particularly kind to Microsoft. No-one really likes Windows 8 (you get used to it, but it's still a muddled OS), Windows Phone started promisingly but seems to be slipping behind Android, and Windows RT has been cut off without a penny.

Part of the problem is marketing. For example, Microsoft didn’t make it clear enough that Windows RT couldn’t run normal Windows applications, leading to disappointed buyers stuck with the meagre app selection in the Microsoft Store. Most Microsoft tablets now run the full version of Windows 8, but as one reader's experience shows, Microsoft's marketing is still a mess.

One of the big selling points for Windows 8 tablets is that they come with a year's subscription to Office 365. According to Microsoft's Office 365 site, having an Office 365 Personal subscription means you can use Office on "1 PC or Mac, and 1 tablet (including iPad and Android tablet) and 1 phone".

Our reader went ahead and bought a Linx 7 Windows tablet, encouraged by our review, which stated that you could indeed use Office on a computer as well as a tablet. Unfortunately, this is not the case. Microsoft doesn't count a Windows tablet as a tablet; in its infinite wisdom, a Windows tablet is a computer. This means that if you buy a Windows tablet with Microsoft Office, you can't install it on your PC, as your "computer" licence has already been used up. This then means that you can't write a document at home with a keyboard and mouse and continue it on the train. Instead, you can start the document on your Windows tablet, then switch to your Android tablet to continue editing which, as I'm sure you'll agree, is pointless. We have twice contacted Microsoft to comment on this policy, but have been ignored both times.

Our reader had a lengthy tech support chat with Microsoft, during which the justification for this policy was that a Windows 8 tablet counts as a computer as it has "all the capabilities… of a computer". Well, a very slow computer with no keyboard, no USB ports, highly limited storage and an operating system that is barely usable with a touchscreen, perhaps.

We freely admit that we made a mistake in our review, but in our defence Microsoft's marketing is more mess than message. The company is far enough behind Google and Apple in the mobile market as it is, without alienating potential customers by undermining the only real reason to buy a Windows tablet in the first place.

For more, and to stay abreast of everything that's going on in the world of technology, Subscribe to Computer Shopper magazine today, and get your first 3 issues for just £1 »